Privacy Policy

Last updated: June 22, 2025

1. Introduction

BalancePoint Accountancy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide when you communicate with us or use our services.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and maintaining our services
Responding to your inquiries and requests
Improving our website and services
Sending you information about our services (with your consent)
Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BalancePoint Accountancy
45 Longmarket Street
Cape Town, Western Cape 8001
South Africa
Email: [email protected]
Phone: +27 27 681 4638