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Consent Policy

Last updated: June 22, 2025

1. Introduction

This Consent Policy explains how BalancePoint Accountancy ("we," "our," or "us") obtains, records, and manages consent from users of our website and services. We are committed to ensuring that we process your personal data lawfully and transparently.

2. What is Consent?

Consent means any freely given, specific, informed, and unambiguous indication of your wishes by which you, through a statement or clear affirmative action, signify agreement to the processing of personal data relating to you.

3. When Do We Ask for Your Consent?

We may ask for your consent in various contexts, including but not limited to:

  • When you submit information through our contact forms
  • When we use cookies and similar technologies on our website
  • When we send you marketing communications
  • When we process special categories of personal data

4. How Do We Obtain Your Consent?

We obtain your consent through various methods, including:

  • Ticking a checkbox when submitting a form
  • Clicking an "Accept" button in our cookie notice
  • Signing a document or agreement
  • Providing verbal consent during conversations (which we document)

5. Withdrawing Your Consent

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw your consent, you can:

  • Contact us directly using the information provided at the end of this policy
  • Use the "unsubscribe" or "opt-out" links in our communications
  • Change your cookie preferences in your browser settings

6. Children's Consent

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

7. Records of Consent

We maintain records of when and how we obtained consent from individuals and what they were told at the time. This helps us demonstrate compliance with data protection laws and respect for your privacy rights.

8. Changes to This Consent Policy

We may update this Consent Policy from time to time. We will notify you of any changes by posting the new Consent Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Consent Policy or wish to exercise your right to withdraw consent, please contact us at:

BalancePoint Accountancy
45 Longmarket Street
Cape Town, Western Cape 8001
South Africa
Email: [email protected]
Phone: +27 27 681 4638